Used, but in full working order and excellent condition. While the telephone is an essential lifeline, it can also bring problems for older people: mum or dad may be confused by telemarketing calls, agree to order products they don’t need, or may be taken advantage of by unscrupulous sales people and scammers. trueCall Care stops these callers in their tracks. Optionally you can monitor the calls that have been made and received online from an Internet Control Panel. To access all of trueCall Secure's features you need the Caller-ID service from your network provider.